New Hospital Standards Will Improve Communication

ASHA Leader (Excerpt)

January 18, 2011 Issue

by Sarah Blackstone, Kathryn Garrett & Amy Hasselkus

Accreditation Guidelines Address Language, Culture, Vulnerability, Health Literacy

“Hospitals seeking accreditation from the Joint Commission, a nonprofit agency that accredits health care organizations, must now adhere to new and revised standards intended to ensure that health care providers communicate appropriately and effectively with patients”

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